Privacy Policy for "Spot by Vloty"

Effective Date: October 9th, 2024

1. Introduction

This Privacy Policy explains how Lucas Berger Software (“we”, “our”, or “us”) collects, uses, and discloses information through our app, Spot by Vloty, available on the Shopify App Store. By using our app, you agree to the terms outlined in this policy.

2. Information We Collect

When you use our app, we collect and process the following types of information:

• Merchant Information: Your name and email address as provided by Shopify.
• Shop URL: We collect your shop’s URL to manage your session.
• App Data: Locations of points on images to provide app functionality.

We do not collect any information directly from your customers or use tracking technologies like cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide core app functionality (displaying points on images and managing sessions).
• To communicate with you regarding the app if necessary (e.g., customer support).

We do not use your data for advertising, analytics, or any other purposes outside of providing the app's core functionality.

4. Data Retention

We retain your data as long as you use our app. After you uninstall the app, we will delete your data within 2 days.

5. Legal Basis for Processing (GDPR Compliance)

For merchants located in the European Economic Area (EEA), we process personal data under the following legal bases:

• Performance of a Contract: We process your data to fulfill our contractual obligations to you in providing the app.
• Legitimate Interest: We may process your data for legitimate business interests such as improving app performance, but only where these interests are not overridden by your data protection rights.

6. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except as required by law or to protect our rights.

7. Data Security

We take reasonable precautions to protect your data. This includes:

• Using secure servers.
• Limiting access to personal information to authorized personnel only.
• Encrypting sensitive data during transmission where applicable.

8. Your Data Rights

You have the following rights regarding your data:

• Access and Correction: You can request access to or correction of your data by contacting us at support@vloty.com.
• Deletion: You can remove your data through Shopify’s data removal function. We do not retain data after it has been removed through this process.

9. International Transfers of Data

We do not transfer or store personal data outside of the European Economic Area (EEA) or any other jurisdiction where data transfer restrictions apply.

10. Third-Party Services

We do not currently share your data with third-party services. If in the future we integrate with third-party services, we will ensure that these providers adhere to similar privacy and security standards.

11. Changes to this Privacy Policy

We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through the Shopify App Store listing. Continued use of the app after changes are made will constitute your acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

• Email: support@vloty.com